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Client Testimonials

Shane and his team have tailored these training packages to meet the needs of our business.

Of all the RTO’s I have dealt with in this company, Shane and his team are the best by far.

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Champions IGA

Courses

SG Innovative Learning Solutions is offering the above nationally accredited learning program, which is tailored to you and your employee’s specific needs. This is a great opportunity for your employee to gain a national qualification without leaving your workplace… and in turn increase productivity!

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SIR20207 - Certificate II in Retail

Program Benefits

  • Government Incentive payments may be available from the federal government. For more information regarding incentives please ask us about an Australian Apprenticeship Centre (AAC)
  • For new staff Workcover Levy Exemptions may apply
  • Available to all new & existing staff members who work a minimum of 15 hours/week
  • Provides an exciting opportunity for Owners/Managers to 'up skill' their teams and increase productivity
  • Upon successful completion your employees will receive the nationally recognised qualification of Certificate II in Retail as well as a statement of results for all units completed
  • A certificate can include Safe Food Handling, if required
  • The training program will be tailored to your needs and be flexible in delivery with all workbooks supplied
  • Training can be conducted within your workplace. All of our trainers have extensive experience in the retail and service industries with relevant teaching and industry qualifications

Course Objective

  • Designed to reflect the role of retail employees who perform a range of functions requiring basic knowledge and practical skills
  • Applies to those wishing to develop the skills and knowledge to begin a career in the retail industry

Course Structure

  • The course is made up of 9 core units and 5 electives. Your trainer will confirm these elective with you, and design a Training Plan that reflects the skills you will develop

Scope of Delivery

  • Training is conducted within your workplace once a month for approximately 6 hours. Students are expected to complete a training log whilst working to capture time spent training. These hours are credited to your traineeship

Course Duration

  • Your traineeship is usually completed within 12 - 18 months, depending on your hours of work and your ability to competently complete set tasks

Assessment

  • Assessment is completed by the trainer and supervisor through a number of means. Some examples are: short written assessments with the trainer, direct observation of trainee performing specific tasks, verbal questioning and workbook tasks. Trainees will be assessed monthly

Recognition of Prior Learning/Credit Transfer

  • Recognition of prior learning and credit transfer may apply where units already completed are current and relevant to new traineeship and assessment will also be made in regard to the applicant's prior work or life experience

Certificates

  • Upon successful completion of training, employees will receive a nationally recognised qualification in Certificate II in Retail, which is awarded within the Australian Qualifications Framework (AQF)
  • Should a trainee wish to transfer or withdraw from training, a statement of attainment will be issued with all units which have been successfully completed.

Eligibility

  • Applicants must currently work in the retail industry
  • The employer may be able to attract Government Incentives. Please speak with your nearest Australian Apprenticeship Centre (AAC)

Opportunity for Further Study

  • Upon successful completion of the Certificate II in Retail (SIR20207) there is an opportunity for trainees to advance to the Certificate III in Retail (SIR30207)

Eligibility

  • Applicants must currently work in the retail industry
  • The employer may be able to attract Government Incentives. Please speak with your nearest Australian Apprenticeship Centre (AAC)

How To Apply

  • If you are interested in this course you can either EMAIL a request to info@sgils.vic.edu.au or call us on  03 5472 1550

Units of Competency

Common Units

  • This qualification has 9 Core units of competency:

Unit Title Unit Code
Apply point of sale handling procedures SIRXCCS001A
Interact with customers SIRXCCS002A
Organise and maintain work areas SIRXCLM001A
Communicate in the workplace SIRXCOM001A
Operate retail technology SIRXICT001A
Work effectively in a retail environment SIRXIND001A
Perform stock control procedures SIRXINV001A
Apply safe work practices SIRXOHS001A
Minimise Theft SIRXRSK001A

Elective Units

  • 5 electives need to be selected, and these will depend on the particular sector within the retail industry in which you are employed.
  • These electives may include:

Unit Title Unit Code
Merchandise Products SIRXMER001A
Create a display SIRXMER005A
Apply retail food safety practices SIRRFSA001A
Sell products and services SIRXSLS001A
Advise on products and services SIRXSLS002A

  • this is a sample only
  • for detailed information on elective units please contact the office on 5472 1550 or email sue-ellen.timcke@sgils.vic.edu.au